Zegen is the largest Asian aggregator of international voice traffic. Our comprehensive product portfolio, state of the art IP-based infrastructure, and advanced back-office systems help Fixed Carriers, Mobile Operators, Prepaid Calling Providers and Voice over Broadband Providers deliver the international voice service and quality their customers expect. We provide highest quality service with guaranteed CLI facility to MVNO’s, GSM Operators, PTTs and all telecom operators. With an exceptionally high Network Effectiveness Ratio (NER) & Answer Seizure Ratio (ASR) we assure outstanding customer experience and 100% customer satisfaction rate. Zegen high level capacity enables it to terminate millions of international minutes to 100s of different destinations on daily basis. We are directly connected to more than 150 Tier-1 Telecom operators, making us a market leader in terms of providing crystal clear voice quality at most competitive rates in the industry.
Zegenis a leading provider of reliable, profitable, and intuitive global telecommunications solutions for Internet Telephony worldwide. Our innovative VoIP products and solutions are architected by a development team that has focused on revolutionizing telecommunications since 2012, delivering cost-effective communication architecture with operating costs that cannot be matched by any traditional circuit-switched PSTN network provider worldwide. Zegen is the official partner of Crystal-link switch. We offer a hosted Softswitch & billing platform to various retail & wholesale telecom service providers. With Zegen, you can offer a full range of VoIP services, without investing in your own infrastructure. Our Class 4 softswitch capabilities provide the perfect hosted solution for Wholesale VoIP while Class 5 softswitches are perfect for end-user services such as hosted IP PBX, residential VoIP and more. Our system is highly secured, and with tools like Anti Login and Anti hacking, we ensure that your data remains secured and no one can see or use it except you. All our servers are located in United States and it is itself assurance of 99.9% uptime. We have our own support and development team who work round the clock 24X7 to resolve any of your technical issue instantly.
The stability of your business depends on the stability of your network. And as networks are becoming more and more complex with advanced technology, multiple locations & different use of devices, the exertion of managing them will only going to mount. Zegen allows you to focus more on strategic issues and leave your IT related matters for us.Zegen offers a full-featured portfolio of services & tools to provide managed solutions for the continual and optimal operations of your network, desktops, servers & IT infrastructure. Zegen is known for providing customized products & services to encounter the unique needs for the business. We deliver a rich suit of remote & on-site managed IT services, aligned with the changing needs of your business, so that you can only focus on the strategic endeavors while we take care of your IT infrastructure. Our managed services cover every function related to networking & other IT functions.Zegen offers 24/7 help desk services to the clients who are facing troubleshooting issues or are in process of setting up new systems. Our highly responsive experts deliver round the clock services that come within the defined SLAs (Service Level Agreements).
Zegen enables you to start your own VoIP business and become a VoIP Re-seller. The VoIP industry is growing at a very brisk pace and is becoming a mainstream technology for voice communication. The best part in starting this highly profitable business is that you don’t need to be a VoIP expert. With the rise in the number of VoIP customers, becoming a reseller means entering an industry that ensures rapid expansion and potentially earning a good living.Zegen also believes in building big brands for its reseller partners. All your billing system user interfaces will have your contact information with your own company name and logo. You can have your own exclusive customers who will recognize you by your own company. All the contacts (commercial and financial) will be managed by your own team and Zegen will not interfere in any of your matter. Call your own shots, work with sub resellers & generate more revenue paths for yourself. Zegen will provide you all the necessary technology, infrastructure, network and training, while you can establish your own clientele.
Stats show that open rate of SMS is 500% more than the open rate of emails. Since SMS is gaining more and more importance as a business communication channel, ITSPs and Mobile Terminators have turned their focus towards Bulk SMS termination. Zegen offers a secure and reliable passage for international SMS through single connection. We are already connected with hundreds of telecom operators worldwide so you don’t have to get into hassle of negotiating rates with every single operator. The Zegen SMS Aggregator service provides a reliable additional revenue stream related to solicited application-to-person SMS. It enables operators to benefit from the increased use of SMS by a wide variety of enterprises and internet-based service providers while improving the control and security of your incoming messaging traffic. Zegen provides security and quality of termination through commercial, technical and operational means. Commercial methods include strict contractual agreements on the nature of traffic and Service Level Agreements. Content-, pattern- and looping filtering as well as encryption and platform redundancy are technical means to guarantee security and quality. Finally, 24/7 support and proactive quality management tooling form the operational method of offering our customers premium termination quality and security.
Our enhanced support services help ensure that client services are kept up-to-date.
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